Terms and Conditions for Garden Design Collective

1. Introduction

  • These terms and conditions govern the use of our website and the purchase of products and services. By accessing our website or making a purchase, you agree to these terms.

  • We are [Your Business Name], registered at [Your Address], [Company Registration Number (if applicable)].

2. Definitions

  • Customer: Any person who places an order via our website.

  • Contract: The agreement between you and us for the purchase of products or services.

  • Products: Goods sold via our website.

  • Services: Garden design, consultation, and related services.

3. Order Process and Acceptance

  • By submitting an order through our website, you are making an offer to buy the products subject to these terms.

  • We will confirm receipt of your order by email, but this does not constitute acceptance. Acceptance occurs when we dispatch the products.

4. Pricing and Payment

  • All prices include VAT (where applicable) but exclude delivery charges, unless otherwise specified.

  • We accept payment via [List accepted payment methods].

  • Payment is due upon placing the order, and your card will be charged once the order is processed.

5. Delivery and Shipping

  • Delivery times are estimates and may vary depending on product availability and location.

  • Once dispatched, the risk of the product passes to you.

  • Delivery charges will be clearly shown at checkout.

6. Returns, Refunds, and Cancellations

  • You have the right to cancel your order within 14 days of receiving the product, in accordance with the Consumer Contracts Regulations 2013.

  • Products must be returned in original condition. Return costs are the responsibility of the customer unless the product is faulty.

  • Refunds will be processed within 14 days of receiving the returned product.

7. Product Descriptions

  • We aim to ensure that all descriptions and specifications of products are accurate, but we do not warrant that they are free from error.

  • If a product differs significantly from its description, you may return it for a refund.

8. Limitation of Liability

  • We are not liable for any indirect or consequential loss, including loss of profit.

  • Nothing in these terms will limit or exclude our liability for personal injury or death caused by our negligence.

9. Intellectual Property

  • All content on our website, including images, text, and logos, is protected by intellectual property laws. You may not reproduce or use any content without our permission.

10. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal data in accordance with the GDPR.

  • For more details, please see our Privacy Policy [insert link].

11. Force Majeure

  • We are not liable for failure to fulfill our obligations if the failure is due to causes beyond our reasonable control, including acts of God, fire, war, or governmental restrictions.

12. Governing Law and Dispute Resolution

  • These terms are governed by the laws of the United Kingdom.

  • Any disputes will be resolved under UK jurisdiction, but we encourage you to contact us first for resolution.

13. Changes to Terms

  • We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.